Current News Items
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21-Feb-07
Better protection for sellers.
Being able to contact sellers directly using the online enquiry message
box on all Autoline vehicle pages is a great feature and one that gets
heavy use. People appreciate this convenient and informal way to make
initial contact, however, in the past this open line of communication
has been vulnerable to attack by spam emailers directly targeting
vehicle sellers. In response, we've now introduced a validation box
which requires the user to enter in a 6 digit number which is provided
on screen at the time of enquiry. This feature will add just a few more
seconds to the process, but we hope users won't mind this small
inconvenience in order to help keep the Autoline site safe for all
users. As always, we ask users to be vigilant and
report anything suspicious. Please read more about safety on the Autoline site
here.
9-Feb-07
Beware! Current scam circulating on "vehicle for sale" sites.
Seller is approached by overseas buyer claiming he will pay full asking price
plus some extra to cover seller's shipping costs. The buyer offers to pay via
money order and so the seller accepts. The foreign money order arrives and is
honored initially, shortly after which, buyer urgently requests the seller to
send the additional funds to their shipping agent. This is done, and from here
it is usually a period of about two weeks before the money order will be
reported as counterfeit. The buyer never picks up the vehicle and no further
contact can be made by the seller. Autoline is in the process of doing
everything we can to close down this particular scam, however, until that time,
we do ask that all users be aware of this potential deception.
Protect yourself from Internet Fraud
We've all heard about Internet Fraud or "scammers", perhaps on the news or from
a friend, most regular users of the internet have probably witnessed it first
hand. Scammers use the internet to solicit users, asking them to conduct
fraudulent transactions. In many cases these attempts can be quite transparent,
however, this does not give any of us the luxury to let our guard down. At
Autoline, as with many other similarly reputable and vigilant websites on the
net, we do everything we can to protect our users from these modern day con
artists, but with millions of new incidents occurring everyday it is impossible
to guarantee the intentions of all visitors to any site. The last line of
defence is the end user, we all need to be on the lookout for these dubious
proposals. The general rule is, if it looks too good to be true, it probably
is.
12-Apr-06
New usability features
We're happy to announce a set of new features designed to make your experience
at Autoline more convenient:
SMS Enquiries
In addition to free email enquiries it is now possible for sellers to receive
SMS enquiries from prospective buyers. The Premium Listing includes 5 messages,
each message will contain the reference to the vehicle, name and phone number
of the enquirer and any comments or questions (if provided). Learn more about
this and other features of the Premium Listings.
Email a Friend
This feature can be found on vehicle detail pages and allows any visitor to
forward the details of a vehicle to any other party; simply enter the
recipient's email address and click 'Send'.
ARC - Autoline Reference Code
In response to numerous requests from our customers, we've made it easier for
you to refer to your vehicles, listed on Autoline, from newspapers and other
classifieds sites. Instead of having to provide a long web link such as
www.autoline.com.au/vehicle/XXXXXXX.html, you can now use a much shorter (and
easier to type) address using the Autoline Reference Code.
The ARC is an alphanumeric code assigned to each vehicle, and you can find it on
the vehicle page under the 'Management' toolbox located on the right (just
above the listing date and number of views). Please note that the code is only
visible when you're logged in and only for your listings. If you list your
vehicle(s) in newspapers or elsewhere, simply refer to them by adding the ARC
to the main address www.autoline.com.au/, example: www.autoline.com.au/6SLG .
Remember to include the www. prefix in the address, for example the address
'autoline.com.au' without the 'www.' will not work.
30-Mar-06
Presenting the new look
A change is as good as a holiday they say, so at Autoline weve decided to see
how true that is. We may have put on a fresh coat of paint, but weve taken
every effort to retain the same functionality and ease of use as the old site.
Weve added a few new services, but everything you loved from the old site is
still here. To make it easier, weve split the site into four, colour coded
sections:
Explore
- General information, company overview, directories and industry news and
howtos are all in the blue.
Buyers
- Search the huge Autoline database, use the free car find service or find out
about finance or insurance, if you're in the market to buy, then yellow is the
colour to look for.
Sellers
- Place your vehicle on Autoline for free, individuals and dealers alike can
find out how, here. Plus, check out how easy it is to make your vehicle listing
front page news! Green is definitely the colour to look for if you want to make
a sale.
Manager
- Already have an account with us or you're ready to sign up? Look for the
grey, it's your entry point to the Autoline office.
Still looking for something from the old site? Try the
site map, or contact Autoline for directions.
17-Mar-06
Protecting your privacy at Autoline
These days, it seems there is little argument, that the internet has proven
itself as a viable marketplace. With a broad spectrum of products and services
being bought and sold online daily, without consequence, the confidence of this
huge marketplace is growing.
With this new market comes benefits on both sides. Buyers, faced with a wider
choice are even more bargain hungry, eager to shop around and make better
informed decisions. Sellers of course, reap the rewards too. With the
opportunity to reach a bigger market, more and more businesses are investing
time and money developing their online presence. Now, with sites such as
Autoline, it is possible for individual sellers to reach the same, huge,
national marketplace as many long time established businesses. The whole
situation certainly appears to be win win.
The thing to remember of course is that, just like offline, online is subject to
unscrupulous behaviour. Just as we would not give our personal information to a
stranger on the street or buy from a place that looks questionable, so should
we apply the same thinking when considering a transaction online.
With an overwhelming flood of advice available, terms such as firewalls and
cookies, IPs and SSLs have become areas of major concern for most users, and
rightly so. However, common sense is still as important online as it is offline
and there a few basic, tried and true measures that serve us just as well,
here, as they do on the street.
Keep Your Personal Information Private
Never disclose your personal information unless it is necessary. If you are
prompted to provide this information, then practice due diligence. Ask who is
gathering the information, why it is required, and how will it be used.
When listing a vehicle on Autoline, take advantage of the option to select
which, if any, of your personal details are displayed with your listing. You
can opt to reveal, at minimum, an email address which will only be visible to
Autoline staff, we can act as an intermediary for general enquiries until you
are ready to establish a more direct communication with someone whom you
perceive to be a genuinely interested buyer. Similarly, buyers should be wary
to not give out any personal information unless necessary.
Make Good Choices.
Just as in an offline marketplace, some deals can appear too good to be true,
and in these cases, it often turns out that they are exactly that, too good to
be true. Just as you would be on the lookout for dubious behaviour when buying
from a business or individual for the first time, so should you apply the same
principles online.
At Autoline, we take every care to ensure that buyers and sellers on our site
are genuine, this includes personally vetting every vehicle before it is listed
on our site, however, there is really no way that we can full authenticate all
information on our site, as is the case with any site which incorporates user
input. Please be on the lookout for false or misleading statements. If you have
any questions, or wish to report any suspicious listings or interactions
online, please contact us
immediately.
See also:
For more information regarding internet security, visit:
Australian
Internet Safety Advisory Body
Scam Watch
See also: